The county government of Mombasa has adapted to an electronic payment system. Governor Hassan Joho officially launched the Mombasa County E-Services Portal and said the electronic payment system will take the devolved unit services closer to the people.
“The launch of the Mombasa County E-Services Portal, a digital platform that has brought all of the County Government’s automated services at your fingertips is a major boost. The government services that you previously had to queue for are now available on the palm of your hands, 24 hours a day 7 days a week,” said Governor Joho.
All services will now be paid for electronically. The residents can now easily access, apply and pay for their single business permit, construction permit, cess, land rates, hotel levy, parking and outdoor advertising online from the comfort of their offices or homes.
Enhancing transparency
The system also aims at enhancing transparency, increasing convenience and eliminating corruption. Users will be required to download an app or through the USSD code *282# or via the county website.
“Incorporated in this system are some of the latest cybersecurity tools to ensure adequate protection of all the data stored in the application systems. We have also developed a very user-friendly system that is easy to navigate and can be used globally. This system is designed to integrate various payment modules including M-Pesa, money express, online banking, both credit and debit cards. The app is easy to download, and it’s available on Google Play store,” said Mr Joho.
The County chief officer in charge of Finance Asha Abdi applauded the launch and said that adoption of electronic services is a major boost, especially during the pandemic.
“It’s a smarter and faster way to pay for county services. The portal supports various convenient options that enable one to pay in a safe and secure way,” said the chief officer.
